Price Match Promise from KOVE
At KOVE, we’re committed to offering exceptional value without compromising on quality. We design and supply premium saunas, ice baths, and modern recovery equipment — and we want every customer to feel confident they’re investing at the right price.
That’s why we offer the KOVE Price Match Promise — straightforward, transparent, and designed to give you complete peace of mind when choosing KOVE.
Our Promise to You
If you find a lower total price (including the product price and delivery costs*) for a product that is genuinely equivalent to a KOVE item, we’ll match it.
No complicated process. No pressure. Just a fair comparison and a clear answer.
How to Request a Price Match
Please contact us before placing your order using one of the options below:
📞 Phone: 0151 317 5678
📩 Email: hello@kove-designs.com
💬 Live Chat: Available on our website
To help us review your request as quickly as possible, please include:
- A link to the competitor’s product showing the lower price
- The competitor’s name and total price, including delivery
- Any relevant terms and conditions associated with their offer
Eligibility Criteria
To ensure fair and accurate comparisons, please note:
- The competing retailer must be a legitimate, verifiable business
- Products must be like-for-like (brand, specification, and service level)
- Price matches are subject to approval
- Price matching cannot be combined with other discounts or promotions
- Requests must be made prior to purchase
* We aim to offer next-working-day delivery on KOVE-branded products wherever possible, because fast, reliable delivery matters.
Our Commitment
Your trust matters to us. The KOVE Price Match Promise ensures you receive excellent value while choosing equipment that’s thoughtfully designed, built to last, and supported here in the UK.
Josh @ Team KOVE
